FN Disconnect
Prerequisites
Install SteelSeries
Download and install SteelSeries GG when prompted. https://steelseries.com/gg/moments/download
Login Moments
Log in to SteelSeries Moments.
Wait for Injection
The loader will wait for SteelSeries to be active before injecting.
Download the Loader
π οΈ Troubleshooting
General Tips
Re-login and re-inject if issues occur
Only launch the loader once per session β reopening may invalidate your session
Disable all antivirus software and Windows Defender
Make sure Windows is fully updated
If you're stuck, contact support with your full error code
Error Reference Table
Format:
(Error Type) : (Error Code) : (Cause) : (Suggested Fix)
Bootstrap Failures
Bootstrap Failure : Invalid Processed Data 0x?β Failed to contact build server. Server may be offline or ISP is blocking it.Bootstrap Failure : Failed to Open Clientβ Unknown. Contact dev.Bootstrap Failure : Failed to Cleanup Internet Dataβ Antivirus interference.Bootstrap Failure : Failed to Query Process / Startup Infoβ Limited permissions. Disable antivirus.
Initialization Failures
0x0β Reason removed. Contact dev.0x1 : 0x0β Possibly blocked by antivirus.0x1 : 0x1β Possibly blocked by antivirus.
Overlay Failures
0x0β Missing DirectX. Update DirectX and runtimes.0x1β Overlay issue. Contact dev.0x3β Invalid window handle. Reinstall DirectX or contact dev.
Injection Failures
0x0β Missing product data or DLL not uploaded.0x1 to 0x5β Removed. Contact dev.0x6 : 0x2β Disable antivirus and UAC.0x6 : 0x3β0x5β Contact dev with full error code.0x7 : 0x0β Failed to locate system files. Disable antivirus.0x9 : 0x6β Failed to mount UEFI drive. Switch BIOS from Legacy to UEFI.0x12 / 0x13β Missing libraries. Update DirectX and Visual C++ redistributables.0x14 / 0x15β Corrupt server or product data. Contact dev.
Still Having Issues?
Open a support ticket and include:
Your full error code
Windows version
Screenshot of the error (if possible)
Confirmation that antivirus is disabled
Last updated

