> For the complete documentation index, see [llms.txt](https://docs.ducks-services.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.ducks-services.com/troubleshooting/common-fixes.md). # Common Fixes ## πŸ”§ Common Fixes Having issues? Before opening a support ticket, try these quick fixes β€” they solve most problems. *** ### πŸ”„ Restart Your PC A full restart fixes a large number of issues, especially after installs or updates. *** ### 🌐 Try a VPN If something isn’t loading, connecting, or authenticating: * Your ISP may be blocking the connection * A VPN can resolve this instantly *** ### πŸ›‘οΈ Disable Antivirus / Windows Defender Security software can block tools from running properly. * Disable real-time protection temporarily * Add exclusions for your files *** ### πŸ“¦ Re-Download Files Downloads can become corrupted or incomplete. * Delete old files * Download a fresh copy from your dashboard *** ### πŸ”‘ Check Your Key / Access Make sure: * You’re using the correct key * Your subscription is active * No extra spaces when copying *** ### βš™οΈ Run as Administrator Some tools require elevated permissions. * Right click the file β†’ **Run as Administrator** *** ### πŸ”„ Update Windows & Drivers Outdated systems can cause errors. * Update Windows * Update GPU + chipset drivers *** ### 🧹 Close Background Apps Other software may interfere. * Discord overlays * GeForce / Shadowplay * Recording software *** ### πŸ”Œ Check Your Internet Unstable connections can cause issues. * Restart your router * Try a different network if possible *** ### πŸ“– Follow the Guide Exactly Most issues come from skipped steps. * Follow every step in order * Do not skip anything *** ### πŸ†˜ Still Not Working? If none of the above fixes your issue: * Open a support ticket * Include screenshots * Tell us what you’ve already tried --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.ducks-services.com/troubleshooting/common-fixes.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.